What each COFI/FAIS fulfilment deliverable proves.

Gap report

Identifies where the client is exposed against COFI direction, FAIS obligations, licence conditions, governance expectations, and evidence standards.

Promise:

Management can see what is broken, what is missing, what is urgent, and what can wait.

Activity map

Maps the client’s regulated activities, products, channels, roles, representatives, outsourced functions, and customer touchpoints.

Promise:

The business can connect its real operations to the permissions and controls it must maintain.

Board roadmap

Turns compliance gaps into board-level decisions, owner assignments, risk priorities, and reporting checkpoints.

Promise:

Directors and key individuals get a defensible route from awareness to implementation.

90-day implementation plan

Converts the diagnostic into weekly actions, owners, documents, controls, training requirements, and evidence deadlines.

Promise:

The client leaves with an implementation rhythm, not just a report.

Licence category review

Checks whether current and proposed activities match the correct FSCA authorisation categories and licence profile.

Promise:

The client understands whether its licence actually covers the business it is conducting or planning.

Application pack

Prepares the documents, forms, policies, operational evidence, and key person information needed for an application or profile change.

Promise:

The client submits a structured, evidence-backed application instead of a scattered file.

KI evidence file

Builds a file showing the key individual’s competence, oversight ability, experience, honesty, integrity, and role accountability.

Promise:

The KI can prove oversight instead of merely holding a title.

Regulator correspondence tracker

Tracks questions, submissions, deadlines, attachments, outstanding responses, and follow-up actions with the regulator.

Promise:

No regulatory query disappears into email noise.

Compliance calendar

Builds a live calendar of statutory returns, monitoring cycles, training deadlines, board packs, reviews, and owner reminders.

Promise:

The licence is maintained through a rhythm of action rather than memory.

Monitoring reports

Documents file reviews, conduct observations, representative supervision, complaints, incidents, and remediation progress.

Promise:

Management can show active oversight and control testing.

Issue log

Records compliance gaps, owners, dates, severity, actions, decisions, and evidence of completion.

Promise:

Problems are managed visibly instead of becoming repeat findings.

Quarterly board pack

Packages compliance status, risk themes, incidents, training, monitoring, remediation, and regulatory changes into board-ready reporting.

Promise:

Directors receive useful oversight evidence, not generic compliance noise.

Training modules

Role-based COFI, FAIS, FICA, fit and proper, conduct, complaints, and evidence training for people who carry obligations.

Promise:

Staff learn the requirements they actually touch in daily work.

Knowledge checks

Short assessments that show whether training translated into understanding.

Promise:

The client can evidence competence, not just attendance.

Attendance evidence

Records who attended, what was covered, when it happened, and what materials were issued.

Promise:

Training records can be produced quickly when challenged.

Role-based attestations

Signed role acknowledgements confirming that directors, KIs, representatives, and staff understand key obligations.

Promise:

Accountability is documented at the role level.

Reporting calendar

Maps statutory reports, recurring returns, board reporting dates, submission owners, supporting evidence, and escalation points.

Promise:

The client knows what must be reported, when it is due, who owns it, and where the proof sits.

Website claim scan

Reviews public website wording for licence claims, service promises, advice risk, representative wording, and unsupported regulatory statements.

Promise:

The client can fix risky public claims before a customer or regulator relies on them.

Disclosure and licence check

Checks whether licence status, disclosure wording, contact routes, complaint routes, privacy notices, and lead forms are properly presented.

Promise:

The website becomes easier to defend as a regulated communication channel.

Correction roadmap

Prioritises website wording, page structure, disclosures, forms, disclaimers, and governance changes.

Promise:

The client knows what to change first and why.

Competitor compliance map

Compares competitor licence claims, disclosures, service language, onboarding cues, regulatory posture, and public compliance maturity.

Promise:

The client sees how the market is positioning compliance and where it can improve.

Disclosure comparison

Benchmarks disclosures, complaint routes, licence references, privacy wording, and risk statements against competitors.

Promise:

The client can improve clarity without copying competitors blindly.

Risk and opportunity report

Combines competitor observations into compliance risks, missed trust signals, customer-friction points, and commercial opportunities.

Promise:

Compliance becomes part of market positioning, not just internal control.

Website correction plan

Translates website and competitor findings into concrete content, governance, disclosure, and control changes.

Promise:

The client gets a clean path from public risk to corrected public presence.