Issuer: Cofi Compliance [insert legal entity name]
Effective date: [insert date]
Version: 1.0
1. Purpose
This Notice explains how a person may exercise rights relating to personal information processed by Cofi Compliance under POPIA and, where applicable, PAIA.
2. Where to send requests
Requests may be sent to:
Information Officer: [insert name]
Email: hello@coficompliance.com
Physical address: [insert physical address]
3. Rights that may be exercised
Subject to applicable law, a data subject may request to:
- Confirm whether Cofi Compliance holds personal information about them.
- Access a record or description of personal information held by Cofi Compliance.
- Request correction or update of inaccurate, irrelevant, excessive, outdated, incomplete, misleading, or unlawfully obtained information.
- Request deletion or destruction of personal information Cofi Compliance is no longer authorised to retain.
- Object to certain processing.
- Withdraw consent where consent is the legal basis for processing.
- Lodge a complaint with the Information Regulator.
4. Identity verification
Cofi Compliance may require proof of identity and, where a request is made on behalf of another person, proof of authority. This protects personal information from unauthorised disclosure.
5. Request details
A request should include:
- Full name and contact details.
- Proof of identity.
- Description of the personal information or record requested.
- The right being exercised.
- The correction, deletion, objection, or access requested.
- Any supporting information.
- Preferred method of response.
6. PAIA access requests
Where a request is a formal PAIA request for access to records, the requester must use the prescribed PAIA request process described in Cofi Compliance's PAIA Manual. Requests should substantially correspond to the prescribed Form 2 under the PAIA Regulations.
7. Response handling
Cofi Compliance will consider each request in accordance with POPIA, PAIA, and other applicable law. Access may be refused where a lawful ground for refusal applies. Fees may apply where permitted by law.
8. Complaints
If a requester is dissatisfied, they may contact Cofi Compliance at hello@coficompliance.com or lodge a complaint with the Information Regulator.